Your questions, answered.

Most people notice their lashes feel stronger and look fuller by week 4. By week 8, length and density are visibly improved. Results vary depending on your lash cycle — consistency is what makes the difference.

Like any serum, your lashes will gradually return to their natural baseline over time. That's why we recommend a full 3-month course — it's enough to condition your lashes through a full growth cycle, giving you longer-lasting results.

Yes — Better Lash is specifically formulated for lashes that have been damaged by extensions, heavy mascara, or rubbing. Biotinoyl Tripeptide-1 stimulates follicle activity at the root, regardless of your current lash condition.

Better Lash is ophthalmologically and dermatologically tested. The formula is free from prostaglandins, parabens, and hormone-disrupting ingredients — the compounds most commonly linked to irritation and eye colour changes with other serums. If you experience any sensitivity, stop use and contact us.

Our active ingredients are:

• Biotinoyl Tripeptide-1 — stimulates follicle growth and keratin production
• Hyaluronic Acid — hydrates and strengthens each lash from root to tip
• Panthenol (Vitamin B5) — conditions lashes and reduces breakage
• Apple Stem Cell Extract — protects follicles and extends the active growth phase

Full INCI list available on the product page.

Yes. Better Lash is 100% vegan and cruelty-free. No animal-derived ingredients, no animal testing — ever.

No. Eye colour change is a known side effect of prostaglandin-based serums. Better Lash contains zero prostaglandins. It is safe for all eye colours, including light-coloured eyes.

Yes to both. Better Lash is compatible with lash extensions — it nourishes your natural lashes underneath. If you wear contact lenses, apply the serum first and wait for it to dry before inserting your lenses.

Apply once daily, ideally in the evening before bed. Use the precision brush to draw a thin line along the base of your upper lash line — exactly like you would apply eyeliner. One light stroke is enough. Less is more: excess product does not speed up results.

One bottle = 30 days of daily use. That works out to €1.16/day for the 1-month supply.

The formula is ophthalmologist-tested and designed to be safe near the eye area. If some product gets into your eye, rinse gently with clean water. The sensation should pass quickly. If irritation persists, contact us at hello@betterlash.com.

We ship across the EU. Delivery takes 3–5 business days after dispatch. You'll receive an automatic tracking email as soon as your order leaves our warehouse.

Contact us at hello@betterlash.com within 14 days of your expected delivery date. We'll reship or refund — no complicated process.

We offer a 30-day satisfaction guarantee. If you've used Better Lash consistently and aren't happy with the results, contact us and we'll make it right. We're confident enough in the formula to stand behind it.

One month is enough to start seeing results. But lashes grow in cycles — one full cycle takes approximately 6–8 weeks. A 3-month course covers multiple cycles, which is when the real, visible transformation happens. It's also our best value: €79.90 vs €104.70 if bought separately.